Effective Date: 1-4-2016
Last Updated: 10-22-2025

Torcia Education System (“Torcia”, “we”, “our”, or “us”) respects your privacy and is committed to protecting the personal information of all students, parents, teachers, franchisees, and visitors who interact with our website and digital platforms. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit www.torcia.edu.pk (or any subdomains or related services operated under Torcia Education System).

 

  1. Information We Collect

We collect information to provide better educational services and improve your experience. The types of information we collect include:

1.1 Personal Information

When you register, inquire, or subscribe through our website, we may collect:

  • Full name, contact number, and email address
  • Residential or mailing address
  • Educational details (class, school, board, or course enrolled)
  • Parent/guardian contact details (for student registration)
  • Payment or billing information (for online transactions)

1.2 Non-Personal Information

Automatically collected through website usage analytics:

  • Browser type, device information, and operating system
  • IP address and geographic location
  • Pages visited, time spent, and referring URLs
  • Cookies and similar tracking technologies

 

  1. How We Use Your Information

Your information helps us operate efficiently and enhance your learning experience. Torcia may use collected data for:

  • Processing admissions, course enrollments, and fee payments
  • Managing user accounts on our LMS (Learning Management System)
  • Communicating updates, announcements, and promotional offers
  • Providing academic support, counseling, and progress reports
  • Analyzing trends to improve website performance and services
  • Responding to queries, feedback, or support requests

We will not sell or rent your personal data to any third party.

 

  1. Cookies and Tracking Technologies

Our website uses cookies to enhance user experience. Cookies are small files stored on your device that help us recognize repeat visitors and understand usage patterns.
You can disable cookies through your browser settings, but certain features of the site may not function properly without them.

 

  1. Data Protection and Security

We implement appropriate administrative, technical, and physical safeguards to protect your personal information against unauthorized access, loss, or misuse.
All sensitive data, including payment information, is transmitted via secure SSL encryption.

Despite these measures, please note that no method of transmission over the internet is 100% secure.

 

  1. Sharing of Information

We may share information only when necessary to provide services or comply with legal obligations:

  • With authorized Torcia franchise campuses for enrollment and support purposes
  • With trusted service providers (e.g., payment gateways, IT hosting, analytics tools) under confidentiality agreements
  • With government or legal authorities when required by law

We ensure all third parties maintain the same level of data protection standards.

 

  1. Student and Minor Data

Torcia Education System gives special importance to the privacy of students, especially minors under 18.

  • Parental consent is required for students enrolling online.
  • Student data is used strictly for educational and administrative purposes.
  • We do not display student information publicly without explicit permission.

 

  1. Your Rights

You have the right to:

  • Access, correct, or update your personal data
  • Request deletion of your information (subject to legal or academic record requirements)
  • Opt out of promotional emails or SMS alerts

Requests can be made via email at privacy@torcia.edu.pk.

 

  1. Links to Other Websites

Our website may contain links to third-party sites (e.g., social media pages, payment gateways).
Torcia is not responsible for the content or privacy practices of those websites. We encourage you to review their privacy policies.

 

  1. Updates to This Policy

Torcia may update this Privacy Policy periodically. Any changes will be posted on this page with an updated “Effective Date.”
Continued use of the website after such changes constitutes acceptance of the updated policy.

 

  1. Contact Us

If you have any questions or concerns regarding this Privacy Policy or the handling of your data, please contact us at:

Torcia Education System
Head Office: D-12, 6th Road, Satellite Town, Rawalpindi, Pakistan
Email: privacy@torcia.edu.pk
Phone: +92-304-1110202
Website: www.torcia.edu.pk

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